JACKSONVILLE, FL. Three restaurants in Duval County each drew 11 high-severity violations during the same inspection week, with Pho Today on Deer Lake Court among them cited for food from an unapproved source, undercooking, and employees not reporting illness symptoms, a combination inspectors flag as among the most dangerous in food service.
The week of August 30 through September 5, 2026 produced high-severity findings at 15 Jacksonville facilities. The violations ranged from missing employee health policies to improperly stored toxic chemicals, and from untracked shellfish to food served without consumer advisories for raw ingredients.
The Violations
Pho Today's 11 high-severity violations included no written employee health policy, an employee not reporting illness symptoms, inadequate handwashing facilities, improper handwashing technique, food from an unapproved source, food in poor condition or adulterated, inadequate shellfish identification records, and food not cooked to the required minimum temperature. That last violation, undercooking, means Salmonella in poultry can survive and reach a customer's plate.
Miller's Jacksonville Ale House, also on Deer Lake Court, matched Pho Today's 11 high-severity count. Inspectors cited the restaurant for food from an unapproved source, inadequate shellfish records, parasite destruction procedures not followed, and food contact surfaces not properly cleaned or sanitized.
Mr. Snappers on 103rd Street drew the same 11 high-severity total. Inspectors found improper handwashing technique, food from an unapproved source, shellfish without adequate identification records, parasite destruction not followed, unsanitized food contact surfaces, and no consumer advisory for raw or undercooked foods.
Culhane's Irish Pub on Deer Lake Court also reached 11 high-severity violations, including a finding that no person in charge was present or performing duties. Inspectors also cited the pub for parasite destruction procedures not followed, improperly sanitized food contact surfaces, and a failure to properly use time as a public health control, meaning food was left in the temperature danger zone without adequate tracking.
Three restaurants share Deer Lake Court addresses. Pho Today, Miller's Ale House, and Culhane's Irish Pub were all cited in the same inspection week, each accumulating 11 high-severity violations.
Tony Pepperoni on Mayport Road drew 10 high-severity violations, including food contaminated by chemical, physical, or biological hazards, food from an unapproved source, parasite destruction not followed, unsanitized food contact surfaces, and no consumer advisory for raw foods.
Southern Coast Seafood on Monument Road also reached 10 high-severity violations. Inspectors found no person in charge present, no employee health policy, inadequate handwashing facilities, improper handwashing technique, unsanitized food contact surfaces, improper use of time as a public health control, and no consumer advisory for raw or undercooked foods.
Mestizo Mex Cocina on Roosevelt Boulevard drew nine high-severity violations, including no person in charge, food in poor condition or adulterated, inadequate shellfish records, unsanitized food contact surfaces, and food not cooked to the required minimum temperature.
Bangkok Thai Cuisine on Philips Highway accumulated eight high-severity violations, including food from an unapproved source, food not cooked to the required minimum temperature, unsanitized food contact surfaces, and no consumer advisory for raw or undercooked foods.
Charley's Philly Steaks on Beach Boulevard drew eight high-severity violations, including toxic chemicals improperly stored or labeled and no allergen awareness demonstrated. Inspectors also cited the restaurant for food in poor condition, inadequate shellfish records, and parasite destruction not followed.
Sheraton Jacksonville Hotel on Deerwood Park Boulevard received eight high-severity violations, among them toxic chemicals improperly stored or labeled, toxic substances improperly identified or used, no allergen awareness demonstrated, food from an unapproved source, and food not cooked to the required minimum temperature.
Cracker Barrel No. 341 on Lenoir Avenue also drew eight high-severity violations, including no person in charge, inadequate handwashing by food employees, food from an unapproved source, toxic chemicals improperly stored, and no allergen awareness demonstrated.
Bodrum Mediterranean Kitchen on Roosevelt Boulevard accumulated eight high-severity violations, including no person in charge, inadequate handwashing facilities, inadequate handwashing by food employees, improper handwashing technique, food from an unapproved source, food in poor condition or adulterated, and no consumer advisory for raw foods.
Two facilities cleared the week with no high-severity violations. Flavorikan on East Duval Street drew one intermediate violation for improperly reused single-use items. Sichuan Family on Old St. Augustine Road drew one intermediate violation for multi-use utensils not properly cleaned.
Beignets Caribbean Cafe on Barnes Road drew a single high-severity violation: an employee not reporting symptoms of illness.
What These Violations Mean
The most widespread violation this week was the failure to report illness symptoms, cited at Pho Today, Miller's Ale House, Mr. Snappers, Culhane's Irish Pub, Tony Pepperoni, Southern Coast Seafood, Mestizo Mex Cocina, Bangkok Thai Cuisine, Charley's Philly Steaks, Bodrum Mediterranean Kitchen, and Beignets Caribbean Cafe. Food workers shedding Norovirus are the documented source of the majority of multi-victim restaurant outbreaks. A single infected employee who continues working can contaminate hundreds of meals before anyone knows there is a problem.
The shellfish traceability violation appeared at Pho Today, Miller's Ale House, Mr. Snappers, Culhane's Irish Pub, Tony Pepperoni, Mestizo Mex Cocina, Bangkok Thai Cuisine, Charley's Philly Steaks, Cracker Barrel No. 341, and Southern Coast Seafood. Oysters, clams, and mussels are frequently consumed raw or lightly cooked. Without harvest tags and proper records, there is no way to trace a contaminated batch back to its source if customers fall ill.
The "no person in charge" violation, documented at Culhane's Irish Pub, Southern Coast Seafood, Mestizo Mex Cocina, Charley's Philly Steaks, Cracker Barrel No. 341, and Bodrum Mediterranean Kitchen, is not a paperwork problem. CDC data shows that facilities without active managerial oversight accumulate critical violations at three times the rate of supervised kitchens. The other failures found at those same restaurants this week are consistent with that pattern.
Chemical storage violations at Charley's Philly Steaks, the Sheraton Jacksonville Hotel, and Cracker Barrel No. 341 represent a direct contamination pathway. Cleaners and sanitizers stored near or above food prep surfaces can leach into food through spills or mislabeled containers, causing acute poisoning with no warning signs visible to the customer.
The Longer Record
Pho Today has 34 prior inspections on record, making this week's 11 high-severity findings part of a long-running inspection history. A facility that has been visited that many times and still presents undercooking violations, unapproved food sources, and inadequate handwashing infrastructure is not encountering these problems for the first time.
Culhane's Irish Pub has 31 prior inspections, Southern Coast Seafood has 30, and Mestizo Mex Cocina has 33. All three drew high-severity violations this week in categories, including absent management and unsanitized food contact surfaces, that are foundational failures rather than isolated oversights.
Flavorikan on East Duval Street stands apart from this group. With 39 prior inspections on record, the highest count of any facility in this week's data, it drew only a single intermediate violation. That record is worth noting alongside the facilities that have accumulated comparable inspection histories and continue to generate serious findings.
Charley's Philly Steaks on Beach Boulevard has only two prior inspections on record. Eight high-severity violations on what amounts to an early inspection, including toxic chemical storage and no allergen awareness, is a significant start to that facility's history.
The Longer Record, Continued
Mr. Snappers on 103rd Street has just six prior inspections, making it among the newest facilities in this week's data. Its 11 high-severity violations this week included parasite destruction not followed and no consumer advisory for raw foods, violations that require deliberate procedural choices, not just lapses in daily cleaning.
Bangkok Thai Cuisine has 10 prior inspections, also a relatively short record. Eight high-severity violations in that window, including food not cooked to required temperatures and food from an unapproved source, suggests problems established early.
Sichuan Family on Old St. Augustine Road has 29 prior inspections and drew only a single intermediate violation this week. It and Flavorikan are the two facilities in this dataset with the longest inspection histories and the lightest findings this week.
The Sheraton Jacksonville Hotel on Deerwood Park Boulevard, with 32 prior inspections, drew eight high-severity violations including two separate chemical handling citations: toxic chemicals improperly stored and toxic substances improperly identified or used. Whether those two findings reflect the same storage area or separate problems in the hotel kitchen is not specified in the inspection record.
