Sugar Factory American Brasserie in Jacksonville
Last inspected:
4910 Big Island Dr, Jacksonville, FL 32246Sugar Factory American Brasserie in Jacksonville has accumulated 153 violations across 21 inspections, averaging 7.3 violations per inspection — significantly above Florida's statewide average of 5.2. The facility has never been emergency-closed but faces escalating enforcement pressure: an administrative complaint was recommended following a routine inspection on July 29, 2025 that documented 51 violations including five high-priority findings (toxic substance control, approved food source, shell stock requirements, food contact surfaces, and time as control). A second administrative complaint was recommended on January 12, 2026 after a complaint-driven inspection found 45 violations with five high-priority citations covering management awareness, employee health policy and reporting, proper hand and arm washing, and food contact surfaces. The most recent inspection on March 18, 2026 resulted in an extension of call-back compliance status, with a single basic violation pending correction.
Most recent closure: June 8, 2026 for rodent & fly activity.
Summary generated from Florida DBPR public inspection records.
Sugar Factory American Brasserie in Jacksonville: Comparison to Duval County Averages
Sugar Factory American Brasserie in Jacksonville: Emergency Closure History (1)
Sugar Factory American Brasserie in Jacksonville: Full Inspection History — DBPR (26)
— 7 inspections44 violations · 19 high priority
— Complaint Partial· 4 violations (1 high priority)· Emergency Order Callback Time Extension
High Priority Violations
Intermediate Violations
— Complaint Partial· 4 violations (1 high priority)· Emergency Order Callback Not Complied
High Priority Violations
Intermediate Violations
— Complaint Partial· 6 violations (3 high priority)· Emergency Order Callback Not Complied
High Priority Violations
Intermediate Violations
— Complaint Partial· 14 violations (7 high priority)· Emergency order recommended
High Priority Violations
Intermediate Violations
Basic Violations
— Complaint Full· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Complaint Full· 1 violations · Call Back - Extension given, pending
Basic Violations
— Complaint Full· 15 violations (7 high priority)· Administrative complaint recommended
High Priority Violations
Intermediate Violations
Basic Violations
— 7 inspections21 violations · 11 high priority
— Routine - Food· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Routine - Food· 17 violations (11 high priority)· Administrative complaint recommended
High Priority Violations
Intermediate Violations
Basic Violations
— Complaint Partial· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Complaint Partial· 1 violations · Call Back - Extension given, pending
Intermediate Violations
— Complaint Partial· 1 violations · Warning Issued
Intermediate Violations
— Complaint Partial· 1 violations · Inspection Completed - No Further Action
Intermediate Violations
— Complaint Full· 1 violations · Call Back - Complied
Intermediate Violations
— 9 inspections46 violations · 31 high priority
— Complaint Full· 3 violations (2 high priority)· Call Back - Admin. complaint recommended
High Priority Violations
Intermediate Violations
— Complaint Full· 3 violations (2 high priority)· Call Back - Admin. complaint recommended
High Priority Violations
Intermediate Violations
— Complaint Full· 13 violations (8 high priority)· Administrative complaint recommended
High Priority Violations
Intermediate Violations
Basic Violations
— Routine - Food· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Routine - Food· 2 violations (1 high priority)· Call Back - Extension given, pending
— Routine - Food· 13 violations (9 high priority)· Warning Issued
High Priority Violations
Intermediate Violations
Basic Violations
— Complaint Full· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Complaint Full· 2 violations (2 high priority)· Call Back - Extension given, pending
— Complaint Full· 10 violations (7 high priority)· Administrative complaint recommended
High Priority Violations
Intermediate Violations
— 3 inspections24 violations · 12 high priority
— Routine - Food· 0 violations · Call Back - Complied
No violations recorded for this inspection.
— Routine - Food· 18 violations (10 high priority)· Administrative complaint recommended
High Priority Violations
Intermediate Violations
Basic Violations
— Food-Licensing Inspection· 6 violations (2 high priority)· Inspection Completed - No Further Action
High Priority Violations
Intermediate Violations
Basic Violations
Sugar Factory American Brasserie in Jacksonville: Frequently Asked Questions
- Is Sugar Factory American Brasserie in Jacksonville under active enforcement?
- Records show 4 emergency order inspections between June 8, 2026 and June 12, 2026. This data reflects state records at time of publication. The facility may have since resolved these issues.
- When was Sugar Factory American Brasserie in Jacksonville last inspected?
- Sugar Factory American Brasserie in Jacksonville was last inspected by Florida DBPR on June 12, 2026. The result was: Emergency Order Callback Time Extension.
- When was Sugar Factory American Brasserie in Jacksonville last shut down?
- Sugar Factory American Brasserie in Jacksonville was last shut down on June 8, 2026 for rodent & fly activity. This data reflects state records at time of publication. The facility may have since resolved these issues.
- What are the most common violations at Sugar Factory American Brasserie in Jacksonville?
- The most frequently cited violations at Sugar Factory American Brasserie in Jacksonville are: Proper ventilation, Proper sewage disposal, Food contact surfaces.
- How many health inspections has Sugar Factory American Brasserie in Jacksonville had?
- Sugar Factory American Brasserie in Jacksonville has had 26 inspections on record with Florida DBPR, averaging 7.6 violations per inspection, above the statewide average of 5.2.
- What did the most recent inspection of Sugar Factory American Brasserie in Jacksonville find?
- Sugar Factory American Brasserie in Jacksonville was most recently inspected on June 12, 2026 with 7 violation(s), including 2 high-priority violation(s). Disposition: Emergency Order Callback Time Extension.
- Has Sugar Factory American Brasserie in Jacksonville ever been shut down?
- Yes, Sugar Factory American Brasserie in Jacksonville has been emergency-closed 1 time by Florida DBPR inspectors.
- What does Florida violation V27 (Correct procedures) mean?
- Violation 27 (Correct procedures) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/27.
- What does Florida violation V31 (Clean multi-use utensils) mean?
- Violation 31 (Clean multi-use utensils) is classified as a intermediate priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/31.
- What does Florida violation V35 (Single-use items) mean?
- Violation 35 (Single-use items) is classified as a intermediate priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/35.
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Editorial Standards & Data Oversight
Data Source: This report is based on official public inspection records from the Florida Department of Business and Professional Regulation (DBPR) and the Florida Department of Agriculture and Consumer Services (FDACS).
Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.
Disclaimer: All data reflects official state records at time of publication. Facilities may have since corrected cited violations, resolved enforcement actions, or changed ownership.
Editor: All content reviewed and verified by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal.
This page is maintained by FloridaFoodSafety.org and is not affiliated with Sugar Factory American Brasserie. How we collect and verify this data.