What are the most common violations at Cold Stone Creamery Ortega Park in Jacksonville?

The most frequently cited violations at Cold Stone Creamery Ortega Park in Jacksonville are: Proper hand/arm washing, Allergen awareness, Food contact surfaces.

How many health inspections has Cold Stone Creamery Ortega Park in Jacksonville had?

Cold Stone Creamery Ortega Park in Jacksonville has had 6 inspections on record with Florida DBPR, averaging 5 violations per inspection, below the statewide average of 5.2.

What did the most recent inspection of Cold Stone Creamery Ortega Park in Jacksonville find?

Cold Stone Creamery Ortega Park in Jacksonville was most recently inspected on November 18, 2025 with 3 violation(s). Disposition: Inspection Completed - No Further Action.

Has Cold Stone Creamery Ortega Park in Jacksonville ever been shut down?

No, Cold Stone Creamery Ortega Park in Jacksonville has no emergency closures on record with Florida DBPR.

What does Florida violation V16 (Proper cooking temps) mean?

Violation 16 (Proper cooking temps) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/16.

What does Florida violation V21 (Time as control) mean?

Violation 21 (Time as control) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/21.

What does Florida violation V24 (Toxic substance control) mean?

Violation 24 (Toxic substance control) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/24.

Cold Stone Creamery Ortega Park in Jacksonville

Last inspected: November 18, 2025

4495 Roosevelt Blvd Ste 613, Jacksonville, FL 32210

Duval County · Permanent Food Service
Owner: Dhc Ventures LLC
DBPR License: SEA2616032

Part of: Cold Stone Creamery Florida health inspections, violations & closures

Overview

Cold Stone Creamery Ortega Park in Jacksonville has been inspected 6 times since November 2021, accumulating 30 violations with no emergency closures. The facility averaged 5 violations per inspection, in line with the Florida statewide average. Hand washing violations appeared in 4 of the 6 inspections, representing a persistent compliance gap. Proper cooking temperatures and time-as-control violations also recurred across multiple inspections. An August 2022 complaint inspection resulted in 11 violations and an administrative complaint recommendation, the facility's most serious enforcement action. The most recent routine inspection on November 18, 2025 identified 6 basic violations and was completed with no further action required.

Summary generated from Florida DBPR public inspection records.

6Inspections

30Violations

0Closures

Last inspected DBPR: November 18, 2025

Cold Stone Creamery Ortega Park in Jacksonville: Comparison to Duval County Averages

This Facility 5 violations / inspection 5 violations per inspection

Duval County Avg 6.27 violations / inspection 6.27 county average

This Facility 0 emergency closures 0 closures

Duval County Avg 0.23 closures / facility 0.23 county average

Cold Stone Creamery Ortega Park in Jacksonville: Full Inspection History — DBPR (6)

2025 — 3 inspections10 violations · 7 high priority

Nov 18, 2025 — Routine - Food· 3 violations (3 high priority)· Inspection Completed - No Further Action

High Priority Violations

V16 Proper cooking temps

V21 Time as control

V24 Toxic substance control

Jun 11, 2025 — Complaint Partial· 0 violations · Inspection Completed - No Further Action

No violations recorded for this inspection.

Feb 13, 2025 — Routine - Food· 7 violations (4 high priority)· Inspection Completed - No Further Action

2023 — 1 inspection7 violations · 5 high priority

Aug 2, 2023 — Routine - Food· 7 violations (5 high priority)· Inspection Completed - No Further Action

High Priority Violations

V08 Proper hand/arm washing

V14 Food contact surfaces

V22 Consumer advisory

V23 Chemical properly stored

V25 Allergen awareness

Intermediate Violations

V31 Clean multi-use utensils

V40 Wiping cloths usage

2022 — 1 inspection11 violations · 6 high priority

Aug 30, 2022 — Complaint Full· 11 violations (6 high priority)· Administrative complaint recommended

High Priority Violations

V08 Proper hand/arm washing

V14 Food contact surfaces

V16 Proper cooking temps

V21 Time as control

V22 Consumer advisory

V25 Allergen awareness

Intermediate Violations

V36 Proper ventilation

V40 Wiping cloths usage

V41 Toilet facilities

Basic Violations

V50 Adequate lighting

V53 Outer openings protected

2021 — 1 inspection2 violations · 1 high priority

Nov 19, 2021 — Food-Licensing Inspection· 2 violations (1 high priority)· Inspection Completed - No Further Action

High Priority Violations

V06 Handwashing facilities

Intermediate Violations

V32 Proper sanitizing

Cold Stone Creamery Ortega Park in Jacksonville: Frequently Asked Questions

When was Cold Stone Creamery Ortega Park in Jacksonville last inspected?: Cold Stone Creamery Ortega Park in Jacksonville was last inspected by Florida DBPR on November 18, 2025. The result was: Inspection Completed - No Further Action.
What are the most common violations at Cold Stone Creamery Ortega Park in Jacksonville?: The most frequently cited violations at Cold Stone Creamery Ortega Park in Jacksonville are: Proper hand/arm washing, Allergen awareness, Food contact surfaces.
How many health inspections has Cold Stone Creamery Ortega Park in Jacksonville had?: Cold Stone Creamery Ortega Park in Jacksonville has had 6 inspections on record with Florida DBPR, averaging 5 violations per inspection, below the statewide average of 5.2.
What did the most recent inspection of Cold Stone Creamery Ortega Park in Jacksonville find?: Cold Stone Creamery Ortega Park in Jacksonville was most recently inspected on November 18, 2025 with 3 violation(s). Disposition: Inspection Completed - No Further Action.
Has Cold Stone Creamery Ortega Park in Jacksonville ever been shut down?: No, Cold Stone Creamery Ortega Park in Jacksonville has no emergency closures on record with Florida DBPR.
What does Florida violation V16 (Proper cooking temps) mean?: Violation 16 (Proper cooking temps) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/16.
What does Florida violation V21 (Time as control) mean?: Violation 21 (Time as control) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/21.
What does Florida violation V24 (Toxic substance control) mean?: Violation 24 (Toxic substance control) is classified as a high priority violation under Florida DBPR food safety regulations. See the full explanation at floridafoodsafety.org/violation/24.