NAPLES, FL. Back in March 2026, state inspectors walked into New Level Bar and Grill on Golden Gate Parkway and found enough live roach activity to shut the place down on the spot.
The Florida Department of Business and Professional Regulation ordered the 4963 Golden Gate Pkwy restaurant vacated on March 9, 2026. Records show the closure was triggered by roach activity, and the order was issued the same day inspectors arrived.
The restaurant did reopen that same afternoon. State records show it was cleared at 3:08 p.m. on March 9.
What Inspectors Found That Day
New Level Bar and Grill: Recent Inspection Record
The March 9 closure inspection documented four high-severity violations alongside three intermediate ones. Even after inspectors cleared the restaurant to reopen that afternoon, one high-severity violation and one intermediate violation remained on the books.
That follow-up inspection, conducted the same day as the closure, did not erase the record. It confirmed the facility had addressed enough to reopen, but not everything.
Two Months Later, Five More High-Severity Violations
Whatever remediation New Level Bar and Grill completed in March did not hold. A May 13, 2026 inspection turned up five high-severity violations and two intermediate violations, matching the counts from two prior inspections in April and September of 2025.
The May violations covered serious ground. Inspectors cited an employee not reporting symptoms of illness, food found in poor condition or adulterated, food contact surfaces that had not been properly cleaned or sanitized, toxic chemicals improperly stored or labeled, and no demonstrated allergen awareness. The two intermediate violations involved improper sewage or wastewater disposal and inadequate ventilation and lighting.
Five high-severity violations in a single inspection, none of them minor.
What These Violations Mean
The employee illness reporting violation is among the most consequential a food service inspector can cite. When a food worker with symptoms of illness, including vomiting, diarrhea, or jaundice, continues working without reporting to management, there is a direct route for pathogens like norovirus to reach every plate that worker touches. Norovirus is the leading cause of foodborne illness outbreaks in the United States, and it spreads efficiently in food service environments. New Level Bar and Grill was cited for exactly this failure in May.
The food contact surface violation compounds that risk. Cutting boards, prep surfaces, and utensils that are not properly cleaned and sanitized between uses can transfer bacteria from raw proteins to ready-to-eat food. Combined with an employee potentially working while symptomatic, the contamination pathways multiply.
Improperly stored toxic chemicals near food present a different category of danger. Chemical contamination from mislabeled or misplaced cleaning agents or pesticides can cause acute poisoning, and it does not require a pattern of exposure to cause harm. A single contaminated batch of food is enough.
The allergen awareness violation is easy to overlook but carries real consequences. Food allergies affect roughly 32 million Americans, and a kitchen where staff cannot demonstrate awareness of allergen protocols is a kitchen where a customer with a severe allergy cannot safely eat. That violation was documented at New Level Bar and Grill in the most recent inspection on record.
The Longer Record
Twenty-eight inspections. One hundred seventy-eight total violations. Two emergency closures. That is the documented history of New Level Bar and Grill as of May 2026.
The first emergency closure predates the March 2026 shutdown. The facility has now been forced to close twice in its inspection history, with the most recent closure coming during a stretch of consistently high violation counts. The four inspections between April 2025 and May 2026 each produced between four and five high-severity violations. The one exception in that window was October 2025, which produced a clean inspection with zero high-severity and zero intermediate violations.
That October result stands out. A facility capable of a clean inspection in October 2025 returned five high-severity violations the following April, five more in September, four in March, and five again in May. The pattern is not a facility trending toward compliance. It is a facility that clears inspections intermittently without sustaining the conditions that produced a passing result.
The March 2026 closure was the second time the state ordered the restaurant vacated. The May 2026 inspection, the most recent on record, shows the facility still accumulating high-severity violations at the same rate it was before either closure.
Whether any enforcement action followed the May 13 inspection is not reflected in the available records.