JACKSONVILLE, FL. A state inspector visiting Tony's Cantina Mexican Grill on San Jose Boulevard on August 17 found the restaurant operating without an approved potable water supply, a violation that puts every person who ate or drank there that day at risk of exposure to E. coli, Cryptosporidium, Giardia, and Legionella. The restaurant was not closed.

The August 17 inspection produced 11 high-severity violations and 5 intermediate violations, a total of 16 citations in a single visit. That count placed it among the most serious inspection outcomes a Florida food establishment can accumulate without triggering an emergency closure order.

What Inspectors Found

1HIGHNo approved potable water supplyE. coli / Cryptosporidium risk
2HIGHFood not cooked to minimum temperatureSalmonella survival risk
3HIGHToxic chemicals improperly stored or labeledAcute poisoning risk
4HIGHFood contact surfaces not properly cleaned/sanitizedBacterial cross-contamination
5HIGHNo employee health policyDisease transmission risk
6HIGHEmployee not reporting illness symptomsOutbreak enabler
7INTERImproper sewage or wastewater disposalFecal contamination risk
8INTERSingle-use items improperly reusedContamination risk

The water violation did not stand alone. Inspectors also cited the restaurant for food not cooked to required minimum temperatures, a failure that allows Salmonella to survive in poultry served to customers. Toxic chemicals were improperly stored or labeled near food, and food contact surfaces were not properly cleaned or sanitized.

Three of the 11 high-severity violations addressed the same underlying problem: the restaurant had no written employee health policy, employees were not reporting illness symptoms, and no person in charge was present or performing supervisory duties. Those three citations together describe a workplace where a sick employee could prepare and serve food without anyone stopping them.

Inspectors also cited inadequate shell stock identification records, a missing consumer advisory for raw or undercooked foods, improper handwashing technique, and failure to follow required procedures for specialized food processes. On the intermediate level, the citation list included improper sewage or wastewater disposal, multi-use utensils not properly cleaned, single-use items being reused, inadequate ventilation and lighting, and inadequate toilet facilities.

What These Violations Mean

The water supply violation is among the most acute risks on the August 17 list. Non-potable water used in a food establishment can carry pathogens that cause severe gastrointestinal illness and, in some cases, life-threatening infection. Every surface washed, every utensil rinsed, and every food item prepared with that water during the inspection period was potentially compromised.

The cooking temperature violation compounds the water finding. Salmonella in poultry requires an internal temperature of 165 degrees Fahrenheit to be killed. Food served below that threshold carries live bacteria to the customer's plate. Combined with food contact surfaces that were not properly sanitized, the conditions documented at Tony's Cantina on August 17 created multiple simultaneous pathways for bacterial illness.

The absence of an employee health policy, combined with employees not reporting illness symptoms, is what public health officials describe as an outbreak enabler. Norovirus, the leading cause of foodborne illness outbreaks in the United States, spreads most efficiently when infected food workers handle ready-to-eat food without restriction. A written health policy is the primary tool for preventing that. Tony's Cantina did not have one.

Improper sewage disposal adds a layer that is difficult to overstate. Raw sewage contains fecal coliform bacteria and can contaminate food preparation surfaces throughout a facility. That citation, alongside the water supply failure, means two of the facility's most basic sanitation systems were not functioning as required on the same day.

The Longer Record

Tony's Cantina: Inspection Pattern, 2024-2026

Aug. 17, 202611 high, 5 intermediate violations. No closure ordered.
Nov. 10, 20256 high, 4 intermediate violations. No closure ordered.
Jul. 8, 20258 high, 3 intermediate violations. No closure ordered.
Aug. 18, 20263 high, 1 intermediate violations on follow-up.
Aug. 26, 20260 high, 0 intermediate violations. Passed.

The August 17 inspection was not an anomaly. State records show Tony's Cantina has been inspected 28 times and has accumulated 188 total violations across its history on file. The restaurant has never been emergency-closed.

Three of those inspections, spread across 13 months, each produced significant high-severity violation counts: 8 high-severity citations on July 8, 2025, 6 on November 10, 2025, and 11 on August 17, 2026. The numbers moved in the wrong direction. In between those peaks, the restaurant passed clean inspections, suggesting the problems were resolved and then returned.

The follow-up inspections after August 17 show a familiar arc. Inspectors returned on August 18 and found 3 high-severity violations still present. A second follow-up on August 19 found 1 high-severity violation. By August 26, the restaurant passed with zero violations on either level.

That pattern, a severe inspection followed by rapid correction followed by a return to serious violations months later, appears three times in the recent record. The 188 total violations across 28 inspections average out to more than 6 violations per visit over the life of the facility's inspection file.

Tony's Cantina on San Jose Boulevard served customers on August 17, 2026, with no approved potable water supply, food cooked below required temperatures, toxic chemicals improperly stored near food, and no one in charge performing supervisory duties. The state did not close it.