NAPLES, FL. Back in February 2026, state inspectors walked into Hie Tollgate Blvd LLC at 3837 Tollgate Blvd and found enough roach activity to order the kitchen shut down on the spot.
The closure was ordered February 27, 2026. The facility was back open the same afternoon, records show, with a reopening logged at 4:17 p.m.
But the speed of that turnaround does not erase what the record shows: this was not the first time inspectors had seen enough at this address to pull the plug entirely.
What Inspectors Found
Hie Tollgate Blvd LLC has now been emergency-closed twice across 25 inspections on record in Collier County.
The February 27 closure was triggered by roach activity, the specific finding inspectors documented as the basis for ordering the facility vacated. State law allows inspectors to issue an emergency closure order when conditions pose an immediate threat to public health, and active roach presence in a food service operation meets that threshold.
The facility cleared re-inspection the same day. A follow-up visit on February 27 recorded zero high-severity violations and zero intermediate violations, and the doors reopened.
Two intermediate violations did appear on a separate February 27 inspection record, though no high-severity violations accompanied them. The sequence of inspections that day, the initial closure visit followed by at least two follow-up checks, reflects the standard re-inspection process the state uses before allowing a shuttered facility to resume service.
The Most Recent Inspection: A Different Set of Concerns
The February closure is now part of a longer documented record. The most recent inspection on file, conducted April 29, 2026, found three high-severity violations at the same address.
Those three citations covered ground that inspectors consider foundational to safe food service. The first: a person in charge was not present or not performing duties. The second: an employee was not reporting symptoms of illness. The third: no allergen awareness was demonstrated by staff.
None of those three violations triggered a closure. But taken together, they describe a kitchen where the management layer that is supposed to catch problems before they reach customers was not functioning.
What These Violations Mean
The roach activity finding that closed the facility in February carries a direct public health risk that is easy to understand. Cockroaches carry pathogens on their bodies and in their droppings, contaminate food contact surfaces, and are nearly impossible to eliminate with a single treatment. An active infestation in a food service kitchen is not a background nuisance. It is a contamination event.
The three high-severity violations documented in April 2026 represent a different category of risk, but one that health researchers consider equally serious. When no person in charge is actively overseeing food handling, the CDC links that condition to a tripling of critical violations in food service settings. The person in charge is the mechanism by which all other safety protocols get enforced.
The employee illness reporting violation is, by public health measures, among the most dangerous findings an inspector can document. Food workers who do not report symptoms of vomiting, diarrhea, or jaundice are the leading driver of multi-victim outbreaks. Norovirus, one of the most common causes of foodborne illness in the United States, spreads with particular efficiency when a symptomatic worker continues handling food.
The allergen awareness citation rounds out a picture of a facility where staff training had lapsed in multiple directions at once. Food allergies affect an estimated 32 million Americans, and allergic reactions send roughly 30,000 people to emergency rooms each year. A kitchen where no one can reliably identify allergens in dishes is a kitchen where a customer with a severe allergy cannot safely eat.
The Longer Record
Twenty-five inspections are on file for this address, covering a span that runs from at least September 2024 through April 2026. Across those 25 visits, inspectors have documented 50 total violations.
Hie Tollgate Blvd LLC: Inspection Pattern
The October 2025 inspection is worth noting. Three high-severity violations and one intermediate citation appeared just four months before the February closure. The December 2025 inspection came back clean. Then February brought the roach closure.
That pattern, a clean inspection followed within weeks by a serious finding, appears more than once in this record. The September 2024 sequence shows four high-severity violations on a single day, followed by one more the next day on a follow-up visit.
The facility has now been emergency-closed twice in the inspections on record. The first prior closure preceded the stretch of history detailed here. The second was February 27, 2026.
The April 2026 inspection, the most recent on file, found three high-severity violations and no indication that a closure was ordered. Whether those violations have since been corrected is not reflected in the available data.