WINTER HAVEN, FL. State inspectors walked into Hibachi Express on Cypress Gardens Boulevard on August 20 and documented a cook line where food was not reaching the minimum temperatures required to kill Salmonella, where parasite-destruction procedures for fish were not being followed, and where toxic chemicals were stored or labeled improperly near the food operation. They found seven high-severity violations in total. They left the restaurant open.

That combination, seven high-severity findings with no emergency closure order, sits at the center of what the August 20 inspection record shows.

What Inspectors Found

1HIGHFood not cooked to required minimum temperaturePathogen survival risk
2HIGHParasite destruction procedures not followedAnisakis / tapeworm risk
3HIGHFood contact surfaces not properly cleaned/sanitizedCross-contamination vehicle
4HIGHEmployee not reporting symptoms of illnessOutbreak enabler
5HIGHImproper hand and arm washing techniquePathogen transfer risk
6HIGHToxic chemicals improperly stored or labeledAcute poisoning risk
7HIGHToxic substances improperly identified/stored/usedChemical contamination risk

The undercooking violation is the most direct threat to anyone who ordered chicken or pork. Salmonella in poultry survives at temperatures below 165 degrees Fahrenheit, and the inspection record shows the restaurant was not meeting that threshold.

Parasite destruction was a separate, distinct failure. Fish served without proper freezing or cooking protocols can harbor Anisakis larvae or tapeworm, organisms that cause severe gastrointestinal illness and, in some cases, require surgical removal. This is not a paperwork problem.

Two violations involved toxic chemicals, one for improper storage or labeling and a second for improper identification, storage, or use. That is not one inspector noting the same issue twice. The record reflects two distinct categories of chemical-handling failure in the same operation on the same day.

The food contact surface violation, covering cutting boards, prep surfaces, and cooking equipment that were not properly cleaned or sanitized, creates a transfer route between every item those surfaces touched. Combined with the undercooking finding, the contamination risk compounds.

Employees were also cited for not reporting illness symptoms and for using improper handwashing technique. An employee who does not report symptoms and does not wash hands correctly is the most direct biological link between a sick food worker and a sick customer.

What These Violations Mean

The illness-reporting failure is, statistically, the violation with the broadest potential reach. Norovirus, the most common cause of foodborne illness outbreaks in restaurants, spreads through exactly this pathway: a symptomatic employee handles food, handwashing is inadequate, and the pathogen moves to multiple diners before anyone connects the cases. The inspection record at Hibachi Express documented both failure points at once.

The parasite destruction citation is specific to hibachi and Asian-style restaurants in a way that matters. Operations that serve raw or lightly cooked fish, whether as a menu item or in preparation, are required to follow freezing protocols that kill parasites before the fish reaches a customer. When those protocols are skipped, the parasite reaches the plate intact.

Chemical violations near food are treated as high-severity by state inspectors because the consequences are immediate. Mislabeled cleaning chemicals can be mistaken for food-safe products. Improperly stored chemicals can contaminate food or food surfaces through proximity, splash, or fumes. Two separate chemical violations in a single inspection suggests a storage and labeling system that has broken down broadly, not in one isolated spot.

Undercooking is the violation with the most documented body count in food safety literature. The August 20 record does not specify which proteins were affected, but in a hibachi operation where chicken and pork are core menu items, the failure to reach minimum cook temperatures is a direct Salmonella and Campylobacter risk.

The Longer Record

The August 20 inspection was not an anomaly. It was the latest entry in a pattern that stretches back through 21 inspections and 102 total violations on record for this location.

The most recent prior inspection, on March 26, 2026, produced four high-severity and two intermediate violations. The inspection before that, on September 11, 2025, found one high and one intermediate, but it followed a September 10, 2025 inspection that found four high-severity and one intermediate. Back-to-back inspections on consecutive days in September 2025 suggest inspectors returned the following day to verify corrections.

The single cleanest inspection in the recent record was May 14, 2024, when the facility logged zero high-severity and zero intermediate violations. Every inspection before and after that date produced high-severity findings.

The March 26, 2025 inspection was the worst prior to August: eight high-severity violations and three intermediate. That inspection produced a higher total violation count than August 20, but it did not result in an emergency closure either.

Hibachi Express has never been emergency-closed in its 21 inspections on record. August 20 was the second time in less than five months that inspectors documented seven or more high-severity violations at this location. Both times, the restaurant stayed open.

The Longer Record in Context

A facility with 21 inspections on record and 102 cumulative violations is not a restaurant that has had a bad stretch. It is a restaurant where serious violations have appeared in the majority of documented inspections over multiple years.

The August 20 record shows seven high-severity violations and no intermediate violations at all. That ratio, all high-severity, no intermediate, is notable. Intermediate violations typically cover procedural and documentation failures. The absence of any intermediate citations alongside seven high-severity ones suggests inspectors were focused on the most acute risks they observed.

The restaurant was open when the inspection began on August 20. It was open when inspectors left.